Managed IT, cybersecurity and infrastructure services
Nine integrated service lines, delivered by one team under one set of service levels. Engage us for a single service, a defined project, or your entire IT environment.
Managed IT & Outsourcing
Whether you have no internal IT function or a lean team stretched across several sites, GDNET takes operational ownership of your environment. We monitor it around the clock, resolve issues before users notice, and report on performance every month, for a predictable fee.
- Predictable monthly IT costs
- Fewer outages and faster resolution
- Documented, audit-ready infrastructure
Fully managed IT services
End-to-end ownership of your servers, network, endpoints, users and third-party vendors under a single contract.
24/7 service desk
Support for your users by phone, email and portal, with ticket tracking, escalation and satisfaction reporting.
Remote monitoring and management
Continuous health monitoring, automated patching and alerting across servers, workstations and network devices.
Resident engineers
Qualified engineers deployed at your premises, supervised and backed by the wider GDNET technical team.
IT asset and lifecycle management
A live asset register covering procurement, warranty, licensing, refresh planning and secure disposal.
Annual maintenance contracts
Scheduled preventive maintenance and break-fix support for hardware estates, with spare-part coordination.
Virtual CIO and IT strategy
Technology roadmaps, budgeting and governance guidance aligned with your business plans.
Cybersecurity & Compliance
Security is designed into every GDNET engagement and is also available as a standalone service. From independent penetration testing to a fully managed security operations center, we help you reduce risk measurably and prove it with evidence.
- Reduced attack surface
- Faster threat detection and response
- Evidence ready for audits and regulators
Vulnerability assessment and penetration testing (VAPT)
Manual and automated testing of external and internal networks, web and mobile applications, APIs, cloud environments and wireless networks. Every engagement includes a risk-rated report, remediation guidance and a retest.
Managed SOC and SIEM
24/7 log collection, correlation and threat detection, with triage and guided incident response by security analysts.
Firewall and network security management
Deployment, hardening and ongoing policy management of next-generation firewalls, intrusion prevention and secure remote access.
Endpoint detection and response
EDR and XDR deployment and monitoring to detect and contain ransomware and advanced threats on every device.
Identity, email and data protection
Multi-factor authentication, email threat protection and data loss prevention to secure users and sensitive information.
Compliance and IT audit readiness
Gap assessments, policies and evidence packs for ISO/IEC 27001, PCI DSS, GDPR and State Bank of Pakistan IT governance requirements.
Security awareness training
Role-based training and simulated phishing campaigns that measurably reduce human risk.
Connectivity & Enterprise Networks
We architect wired, wireless and wide-area networks around your applications and growth plans, source connectivity from licensed carriers, and manage the whole estate from a single operations center. When anything slows down, there is one number to call.
- Consistent performance across all sites
- Redundant links with automatic failover
- One point of accountability for every carrier
Business internet and dedicated links
Dedicated internet access and business broadband sourced through licensed carrier partners, with redundancy and failover designed in.
SD-WAN and MPLS
Secure, policy-driven branch connectivity that prioritizes business applications and reduces link costs.
Site-to-site and remote access VPN
Encrypted connectivity between offices and for remote staff, restricted to trusted users and managed devices.
LAN, Wi-Fi and structured cabling
Certified fiber and copper cabling, managed switching and enterprise Wi-Fi with guest isolation and captive portals.
Managed network services
NOC monitoring, configuration backup, firmware management and controlled change management for every network device.
Network design and audit
Assessments of performance, capacity and security, delivered with current diagrams and a prioritized improvement plan.
Cloud, Data Center & Virtualization
From consolidating racks of physical servers onto a virtual platform to running hybrid workloads across on-premise and public cloud, GDNET plans migrations carefully, executes them with minimal downtime, and operates the result.
- Lower hardware, power and licensing costs
- Faster recovery from failures and ransomware
- Infrastructure that scales on demand
Physical-to-virtual (P2V) migration
Consolidation of legacy physical servers onto a virtualized platform, with workload assessment, phased cutover and rollback plans.
Server virtualization and hyperconverged infrastructure
Design and deployment on VMware vSphere, Microsoft Hyper-V and Proxmox VE, including high-availability clustering.
Cloud migration and management
Assessment, migration and cost-optimized operation of workloads on Microsoft Azure, AWS and local cloud providers.
Backup and disaster recovery
Immutable, off-site backups and documented recovery plans, tested on a schedule so recovery works when it matters.
Infrastructure as a Service and hosting
Hosted virtual servers, storage and application hosting, with monitoring and management included.
Colocation and data center services
Rack space, power and cooling in secure facilities, with remote hands and on-site support.
Server and directory services
Windows Server, Active Directory and Linux administration, including hardening, patching and access control.
Unified Communications & IP Telephony
GDNET designs and deploys IP PBX platforms, desk and soft phones, SIP connectivity and meeting-room technology, then manages them so every call, extension and conference room simply works.
- Lower call costs across branches
- One phone system for every site and remote user
- Better handling of customer calls
IP PBX systems
On-premise and cloud-hosted IP PBX deployment with extensions, IVR, call routing, voicemail and call recording.
IP phones and softphones
Supply and provisioning of desk phones, conference phones, headsets and mobile softphone apps.
SIP trunking and number services
SIP trunks, UAN and toll-free numbers delivered through licensed carrier partners.
Contact center solutions
Call queues, IVR, wallboards, call analytics and CRM integration for sales and support teams.
Video conferencing and meeting rooms
Microsoft Teams Rooms, Zoom Rooms and room audio-video systems, installed and supported.
Legacy PBX migration
Phased migration from analog and digital PBX systems while keeping your existing numbers.
Business Email & Collaboration
We deploy and administer business email and collaboration platforms, migrate existing mailboxes without data loss, and configure the authentication and filtering that keeps your domain trusted and your inboxes safe.
- Reliable delivery to client inboxes
- Protection from phishing and spoofing
- Secure collaboration from any device
Microsoft 365 and Google Workspace
Licensing, deployment, administration and user support for your chosen productivity platform.
Hosted business email
Cost-effective mailboxes on your own domain for teams that do not need a full productivity suite.
Email migration
Mailbox, calendar and contact migration from cPanel, Exchange, Gmail and other platforms, scheduled around business hours.
Email security and domain authentication
Anti-spam and anti-phishing protection, with SPF, DKIM and DMARC configured and monitored.
Archiving, retention and backup
Email archiving and independent backup to meet legal, regulatory and business retention requirements.
Collaboration and file sharing
Microsoft Teams, SharePoint and OneDrive rollout with permissions, sharing policies and user training.
CCTV & Physical Security
GDNET surveys each site, designs camera coverage around real risks, installs and configures the system, and monitors its health, so cameras are recording and footage is retained when you need it.
- Complete coverage of critical areas
- Centralized viewing across all sites
- Verified recording and retention
IP CCTV design and installation
Site surveys, coverage planning, camera selection and professional installation for indoor and outdoor environments.
NVR and video management systems
Recording, storage sizing and centralized multi-site monitoring with role-based access.
Video analytics
License plate recognition, people counting, perimeter intrusion detection and event-based alerts.
Access control and time attendance
Biometric, card and mobile credentials, door controllers and turnstiles, integrated with HR attendance.
Remote and mobile viewing
Secure access to live and recorded footage from desktop and mobile devices.
Health monitoring and maintenance
Automated checks for camera outages and storage failures, backed by preventive maintenance visits.
Power, Energy & Smart Infrastructure
Unreliable power is one of the most common causes of IT downtime. GDNET designs solar, hybrid and backup power for offices and remote sites, builds resilient server rooms, and connects facilities with IoT monitoring.
- Uptime through grid outages
- Lower energy costs
- Early warning of environmental risks
Solar and hybrid power solutions
Grid-tied, hybrid and off-grid solar systems for offices, branches and remote sites.
UPS and power backup
Online UPS, battery systems and power conditioning sized to protect critical IT loads.
Server room and rack build-outs
Rack installation, cooling, cable management and fire-safe server room design.
Environmental monitoring
Temperature, humidity, water leak and power sensors with instant alerts to your team and ours.
IoT and asset tracking
Fleet tracking, asset monitoring and sensor networks with dashboards and reporting.
Professional Services & System Integration
For new offices, infrastructure refreshes and multi-vendor deployments, GDNET provides design, procurement, installation, testing and handover, delivered to a documented scope with clear acceptance criteria.
- Projects delivered to scope and schedule
- Multi-vendor accountability
- Complete documentation at handover
Solution architecture and design
High-level and detailed designs covering networking, security, unified communications and virtualization.
Supply, installation and commissioning
Vendor-neutral procurement, device staging and pre-configuration, and on-site installation.
Testing and acceptance
Acceptance and validation testing against agreed criteria before go-live.
Project management
Dedicated project managers who handle planning, vendor coordination, risk and progress reporting.
Office setup and relocation
Complete IT fit-out for new or relocating offices, from cabling and network to phones and CCTV.
Business applications and web development
Websites, portals and business applications, built and hosted securely.
Plan your next step with a GDNET engineer
Share your requirements and a senior engineer will respond within one business day with a recommended scope, service levels and next steps.